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KLM Flight Academy

Phase 3: Psychological Assessment (KCO)

Lesson 5 of 6•2 min read•4 exercises

The KCO is the psychological evaluation, conducted at the AMC, and it looks past your test scores at the person who produced them. Where the earlier phases measured cognitive and sensorimotor capacity, this day assesses personality, thinking style, interpersonal skills and suitability for the cockpit — summarised in four competencies: mental stability, decisiveness, communication and the ability to work in a team.

The three components

  • Personal interview with a psychologist: a one-on-one conversation about your motivation to become a pilot, your personal history and how you respond to situations — evaluating emotional stability, decision-making and self-awareness. The questionnaire you filled in during the BCO is on the table here, so expect questions that probe it.

  • Role-play with an actor: a simulated scenario played out with a professional actor while psychologists observe — assessing communication, emotional intelligence, problem-solving and professionalism under pressure.

  • Group assignment: working on a task with fellow candidates while psychologists watch how you interact — leadership, teamwork, communication style and your role in the group dynamic.

How to prepare

You cannot cram a personality, but you can prepare self-knowledge. Know your genuine strengths and weaknesses with real examples, be able to explain why an airline career — with its irregular rosters and long training — fits your life, and stay consistent with what you reported in the earlier questionnaire: inconsistent self-presentation is the classic reason strong test-scorers fail this phase. In the role-play and group assignment, the observed behaviours matter more than the outcome — listen actively, involve quieter candidates, and stay professional when the actor turns up the pressure. A practice personality assessment, like the Big Five test on this platform, helps you understand your own profile before someone else reads it to you. The platform's wider psychology layer builds the same self-insight from other angles: the Situational Judgement Test lets you compare your instincts on realistic crew scenarios with an expert reference, and the Hazardous Attitudes and Safety Locus of Control questionnaires surface the decision-making tendencies a selection psychologist probes for. The interview itself, from the motivation questions to the questionnaire debrief, is covered in depth in Understanding the Psychological Evaluation.

What the test looks like

A worked example from each exercise in this lesson, exactly as the test presents it.

Big Five Personality Test

Example: what your result looks like

There are no right or wrong answers. When you finish, your responses are scored across the five domains and shown as a profile like the one below — a radar chart up top, then a card per domain with its band and percentage. Expand a card for a plain-language description or a facet-by-facet breakdown.

Domain overview

Score per domain as a percentage of the maximum. Hover a corner for the exact value; each domain is detailed below.

Openness To Experience

High
83%

Openness to Experience describes a dimension of cognitive style that distinguishes imaginative, creative people from down-to-earth, conventional people.

Your score on Openness to Experience is high, indicating you enjoy novelty, variety, and change. You are curious, imaginative, and creative.

Conscientiousness

Average
70%

Conscientiousness concerns the way in which we control, regulate, and direct our impulses.

Your score on Conscientiousness is average. This means you are reasonably reliable, organized, and self-controlled.

Extraversion

Average
53%

Extraversion is marked by pronounced engagement with the external world.

Your score on Extraversion is average, indicating you are neither a subdued loner nor a jovial chatterbox. You enjoy time with others but also time alone.

Agreeableness

High
80%

Agreeableness reflects individual differences in concern with cooperation and social harmony. Agreeable individuals value getting along with others.

Your high level of Agreeableness indicates a strong interest in others' needs and well-being. You are pleasant, sympathetic, and cooperative.

Neuroticism

Low
33%

Neuroticism refers to the tendency to experience negative feelings.

Your score on Neuroticism is low, indicating that you are exceptionally calm, composed and unflappable. You do not react with intense emotions, even to situations that most people would describe as stressful.

This profile is an illustration, not a real score. A high or low band isn't "good" or "bad" — it just describes where your answers sit relative to most people.

Situational Judgement Test
Hazardous Attitudes
Safety Locus of Control

Practice the relevant tests

Assessment-grade exercises to practice the relevant competences.

1 / 120
1.Worry about things
Very Inaccurate
Moderately Inaccurate
Neither Accurate Nor Inaccurate
Moderately Accurate
Very Accurate
2.Make friends easily
Very Inaccurate
Moderately Inaccurate
Neither Accurate Nor Inaccurate
Moderately Accurate
Very Accurate

Big Five Personality Test

A scientifically grounded personality inventory based on the IPIP-NEO-120. Rate 120 statements to map your profile across the five major personality domains — Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism — each broken down into six facets.

10 minPsychological
Wrong altitude setYou are the First Officer. You notice the Captain has set an altitude in the FCU that is 2,000 ft above the cleared level…
AReset the altitude to the cleared level yourself…
BSay, "Confirm cleared altitude was 8,000?…Most effective
CSay, "I think that altitude might be wrong," and wait…
DWait to see if ATC catches the level bust…Least effective

Situational Judgement Test

Read realistic cockpit and crew-room scenarios and judge how a professional flight crew would respond. A practice and reflection tool: after you commit, you compare your judgement with an expert reference and read the reasoning behind it. Play the classic format, or a chat presentation modelled on Aon's chatAssess.

12 minPsychological
Scenario 1 of 10
The gap in the shower… Five minutes in, a patch of blue opens overhead. She drops the phone, starts up and taxis straight out: "Go now, before it closes."Which hazardous attitude does this response show?
Anti-Authority“Don't tell me.”
Impulsivity“Do it quickly.”
Invulnerability“It won't happen to me.”
Macho“I can do it.”
Resignation“What's the use?”

Hazardous Attitudes

Learn and reflect on the FAA's Five Hazardous Attitudes from aeronautical decision-making training. Rate 25 statements for a per-attitude self-profile, or drill short scenarios: name the attitude a pilot's response shows, then pick its prescribed antidote.

8 minPsychological
13 / 24
13.Careful use of checklists and procedures is what keeps routine flights routine.
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree

Safety Locus of Control

A self-insight questionnaire based on aviation-safety locus of control research. Rate 24 statements about why flights end safely — pilot skill and preparation versus luck, weather, and the system — and see your Internality and Externality profile with a full per-item breakdown.

5 minPsychological

Ready to put this into practice?

Create an account to play the real assessment exercises and track your progress through this course.